FAQ
Frequently Asked Questions
Can't find your answer? Contact us.
Shipping
How long does shipping take?
Orders ship within 3-5 business days. You'll receive tracking via email once your order ships.
Do you ship internationally?
Currently we ship within the United States only. International shipping may be added in the future.
How do I track my order?
Once shipped, you'll receive an email with your tracking number. Allow 24 hours for tracking to activate after shipment.
Returns & Exchanges
What is your return policy?
Returns accepted within 14 days of delivery. Items must be unworn, unwashed, and in original condition. Sale items are final sale. Contact us with your order number to begin a return.
Can I exchange for a different size?
We'll help with exchanges when possible. Since many pieces are limited, exchanges aren't always guaranteed. Contact us quickly and we'll do our best.
Sizing
What sizes do you carry?
We carry S, M, L, XL, and 2XL. Most of our graphic tees run slightly oversized for that relaxed streetwear fit.
Do shirts run true to size?
Most vintage-style tees have a relaxed/oversized fit. Size down if you prefer a fitted look. Message us with any sizing questions!
Product Condition
Are your graphic tees new or vintage?
Our "Vintage Style" tees are freshly printed with retro-inspired artwork — they are brand new. We occasionally carry select pre-owned vintage pieces, which are always clearly disclosed in the listing.
Orders & Payments
What payment methods do you accept?
Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are secure.
Can I cancel or change my order?
Contact us within 24 hours of placing your order. After that, your order may already be processing.
Do you offer bundle discounts?
Yes! Message us before ordering to ask about bundle pricing.
Still have questions?
Email us at vividstreetcollective@gmail.com or use our contact form. We respond within 24 hours.